Edupro Limited is registered with the Information Commissioner’s Office as a controller of personal data under the ICO Registration Number ZB131963. Edupro collects personal information that is relevant, to store it securely. Edupro generally does not disclose any personal information to third parties. We are bound to do so only when it is necessary in discharging our services. For instance, passing addresses to a postal service in order to deliver certificates; passing contact details to country representative in order to honour a recognition.
Why do we store information?
The reason for storing information is, to identify our learners and verify their academic achievements. This information is stored permanently, because people can come back to us after a long time and might make a request.
Another reason for holding on to learners and alumni contact information is to advise them about news, updates and our services which could be of their interest.
In case you are interested to hear from us about Edupro qualifications and/ study options in your region, we could send you further details or updates.
If you are from a registered centre of Edupro (LEC/RPC) we will send you regular updates and information to help you deliver and market our qualifications and also news of developments and services that may be of interest.
If your organisation is not an Edupro centre, and have opted in to receive updates, from time to time we may send you news of our services that could be of your interest.
What information does Edupro collect about you?
We collect your personal information which includes your name, contact details (i.e. phone number, email and address), your date of birth, qualification information, credit card or billing information, shopping selections and data about the pages you visit on our site, as well as any other personal information, such as your job.
How does Edupro collect your personal information?
We collect your information in two ways:
- Personal information you choose to disclose. You may, for example, provide us with your information when you post something on our site, when you register for downloads on our site, when you contact us (online or offline) or when you become a learner/member. If you are not a learner and have no business interactions we will not keep your details unless you confirm to receive updates from us.
- In a separate automatic operation, the web server will collect your IP address and browser type and details of the website, mobile application or email communication you came from before entering our site.
- record which parts of our site have been visited so we can improve the content and layout of the site
- understand the effectiveness of our email communications.
We may from time to time supply this data to third parties in an anonymised form for uses in connection with our site.
What will Edupro do with your personal information?
In particular, we may use your information to: Contact you with more information about our services and those of our group companies, if you are a learner, alumni or have opted in to receive this information we may invite you to participate in surveys, discussions and prize draws and ask for your views on our services via online surveys and discussion forums.
We also use personal information in aggregate form (so that no individual user is identified by name) to build marketing profiles, audit how our sites are used, and to help with the strategic development of our sites. Participation in surveys and discussion forums is entirely voluntary. You may unsubscribe from being contacted for these purposes at any time. Survey information will be used for market research with the aim of improving our services.
We will show your username on any content you submit or post on our sites (including discussions, bulletin boards and forums).
Email marketing and opt-out
We will not send you marketing emails if you have opted out of receiving them. Any marketing emails we send you will include an unsubscribe link at the end of the email. Some Edupro sites also provide contact details you may use if you want to contact us by email, post or telephone in order to unsubscribe.
How does Edupro keep your personal information safe?
We seek to protect the safety of all your personal information. In particular, provided your browser accepts Secure Sockets Layer encryption, we seek to protect your payment information against unauthorised access through a secure server. Where we use third parties to process personal information, we require them to ensure the safety of your information. We use appropriate security measures on our own systems, but the internet is not a secure medium and we cannot guarantee the security of information transmitted via the internet. Any personal information that you voluntarily post on a public area of our site, such as a bulletin board or discussion forum, or an interactive area requiring registration and/or subscription, may be collected and used by others. Please be careful what personal information you disclose in this way. You understand that we cannot control the actions of other users.
Will Edupro share your personal information with anyone else?
Edupro will never sell your personal information. We may disclose and share personal information with the third parties listed below. As the internet is a global environment, you accept and agree that this will include the transfer of your personal information to other countries, including countries outside of the European Economic Area which may not have the same data protection laws as the UK. We may share your personal information:
- with our group companies or any entity which owns any part of our business
- with our service providers (including, for example, credit reference agencies and payment processors, distributors/agents of our products, suppliers who develop or host our sites)
- with third-party search engines that may index user profile pages and usernames as part of the URL of the user profile page by default if required or permitted by law
- with relevant third parties (such as your employer, your school, your internet service provider, law enforcement agencies) if we reasonably believe you may be in breach of the law (e.g. if you have posted defamatory content on our sites)
- with other third parties with your consent.
What if you are under 18 years old?