To deliver our qualifications you must be a Learning & Exam Centre (LEC) or Recognised Professional Centre (RPC).


You will require to supply us the following information:

  • Completed Edupro Centre Approval Application Form
  • Supporting Documents to comply with Approval Form


You must have a valid licence to run your business in your region.


Centre Management

An organisation is initially approved as a Learning and Exam Centre (LEC) for three year from the date of approval. However, the LEC status is audited annually based on the criteria stated in the LEC Annual Review Self-Assessment Report. The review report is sent to the centre directly by Edupro team member.


If all the criteria are met at satisfactory level then a new ‘certificate of approval’ will be sent to the LEC. If any lacking is identified in the training process, quality of the training, marketing or in the management of Edupro qualifications, the centre will be notified to improve by giving a time limit.


Edupro will manage the Centre Registration process within the following considerations:


  • applications for centre approval will be processed in accordance with the requirements of qualification(s)
  • core centre information will be reserved so that any future approval will relate only to the additional qualifications the centre is seeking to offer


Edupro reserves the right to refuse centre registration to any organisation that:


  • acts in an unprofessional manner to Edupro staff
  • does not meet Edupro’s qualifications requirements
  • misrepresents Edupro and/or its qualifications
  • is identified with any activity that could adversely affect the reputation of Edupro, its products or services
  • fails to comply with Edupro’s Core Principles of Business
  • does not comply with relevant local regulations or is being investigated.


Edupro maintains the right to withdraw centre registration within the following parameters:


  • when it is felt necessary to protect the interests of the learner, the integrity of the qualification, the national qualifications framework or the company reputation
  • when a centre does not meet its financial obligations to Edupro
  • approval for specific qualifications will be withdrawn if a centre does not enter learners for a one-year period
  • centre approval for all qualifications will lapse if a centre does not enter learners for a two-year period
  • centre approval can be withdrawn if a centre does not comply with the published regulatory criteria relating to the qualification offered
  • fails to comply with Edupro’s Core Principles of Business

Edupro appointed External Quality Assurer will ensure that the centre comply with following criteria:


  1. Centre management should comply with the Edupro Code of Ethical Conduct in doing its business.
  2. Senior management supports the centre’s objectives, policies and procedures in relation to the qualification
  3. Assessment team understand the centre’s aims, policies and procedures in relation to the qualification.
  4. Procedures have been established to enable successful communication at all levels of the organisation and in all directions (including sub-centre, placements and staff who work remotely).
  5. Responsibilities, authorities and accountabilities of the assessment and internal quality assurance team across all assessment sites are clearly defined, allocated and understood
  6. Regular team meetings are held involving all employees engaged in the qualification’s teaching and training, as well as assessment and internal quality assurance.
  7. A staff induction and development policies and processes are in place for the assessment and internal quality assurance team
  8. There are documented policies including but not limited to appeals, complaints, health and safety, safeguarding, malpractice and plagiarism, conflicts of interest and diversity and equality
  9. The centre meets the proposed GLH within the specification (where appropriate)
  10. Appropriate staff, resources and systems are in place necessary to support the accumulation and transfer of credits, the recording of exemptions and recognition of prior learning
  11. Learner’s personal data is collected and held in accordance with the Data Protection Legislation
  12. Marketing and advertising of the qualification(s) is clear, accurate and not misleading and, where applicable, complies with Edupro and regulatory guidelines
  13. The centre has a robust registration and certification process in place and registers learners in a timely fashion to allow for external quality assurance to take place
  14. Certificate claims of the learners are correct and valid
  15. Learner records and details of achievements are accurate, kept up to date and securely stored in line with Edupro and regulatory requirements and will be made available for external quality assurance visits and auditing
  16. Where qualification(s) have been written and developed by the centre, there is a robust process in place to ensure the content is fit for purpose
  17. There is a process in place for withdrawing qualification and learners from Edupro register
  18. The centre’s achievements will be evaluated and reviewed and used to inform future qualification developmental activity
Corporate building

Systems and Resources

The centre must ensure that it has adequate premises, IT infrastructures, human and other resources to deliver the Edupro qualification(s). All premises and sites where learners take the delivery and assessment of Edupro qualifications must be safe and must have appropriate resources and access for the learners, centre staff and Edupro personnel.


Competent trainers, assessors and Internal Verifiers must be present for the delivery and assessment of qualifications. The number of adequate resources will depend on the size of organisation, number of learners registration and approved qualifications. Edupro reserves the right to examine the adequacy of the resource before approval and during the systems verification.


Edupro appointed External Quality Assurer will ensure that the centre comply with following criteria and conditions:


  1. The centre is adequately staffed for the delivery and assessment.
  2. Assessors are occupationally competent and knowledgeable
  3. Internal Quality Assurers are occupationally competent and knowledgeable
  4. Staff working in the delivery and assessment of the qualification have access to suitable continuing professional development (CPD).
  5. Equipment and premises used for the purposes of delivery and assessment comply with the requirements of relevant business legislation and Edupro requirements.

Delivery, Assessment and Learners Support

Learners should be given appropriate support in their learning cycle. Learners should be supported with documented policy and procedures. Any complain should be handled with due care and in line with documented complain procedure that meets the Ofqual requirements.

It’s against the law for a school or other education provider to treat disabled learners unfavourably. This includes:


  • direct discrimination, for example refusing admission to a learner or excluding them because of disability
  • indirect discrimination, for example only providing application forms in one format that may not be accessible
  • discrimination arising from a disability, for example a disabled pupil is prevented from going outside at break time because it takes too long to get there
  • harassment, for example a teacher shouts at a disabled learner for not paying attention when the learner’s disability stops them from easily concentrating
  • victimisation, for example suspending a disabled learner because they’ve complained about harassment

Edupro appointed External Quality Assurer will ensure that the centre comply with following criteria:

  1. How the security of the assessment is maintained and managed
  2. Assessors have full, up-to-date documentation
  3. Any conflicts of interest of the assessors are identified, documented and managed.
  4. There is a schedule of delivery and assessment methods available for the qualification that fulfils Edupro and regulatory requirements.
  5. Learners and potential learners are provided with accurate information, counsel, and guidance regarding the centre’s methods and practices.
  6. There is a procedure for accurate and timely registration of Learners. Learners are registered within four (4) weeks of commencement of qualification.
  7. The requirements of the qualification are matched to the needs of the learners, and an individual assessment plan is created.
  8. Learners are given regular chances to review their progress and goals, as well as to update their assessment plans to attain their desired certification.
  9. Recognised Prior Learning (RPL) achievements are acknowledged, documented, and verified for accuracy (where applicable).
  10. The assessment materials are prepared at the right level of qualification and as per the guidelines of Edupro.
  11. The assessment methods utilised are valid and reliable, and learners have access to assessment.
  12. The assessment, including any grading judgments, was carried out in compliance with the specification’s criteria.
  13. Learners receive regular verbal and written feedback after assessment.
  14. All assessment evidence of each unit is named, signed and dated by the Assessor and Learner.
  15. Assessment records show accurate assessment tracking, progress and achievement.
  16. There are adequate processes in place to ensure that current and finished learner assessment records and examination materials are stored securely and safely.
  17. Exams and assessments are administered in a way that ensures conformity with our external assessment requirements.


Reasonable adjustments
An education provider has a duty to make ‘reasonable adjustments’ to make sure disabled learners are not discriminated against. These changes could include providing extra support and aids (like specialist teachers or equipment).

Schools are not subject to the reasonable adjustment duty to make alterations to physical features, like adding ramps. They must make the buildings accessible for their disabled learners as part of their overall planning duties.

Internal Quality Assurance

Assessors and internal verifiers must be capable of assessing and internally verifying in accordance with the qualification’s standards. Initial and continuous reviews of assessment environments, equipment, and reference, learning, and assessment materials must be documented.

Edupro appointed External Quality Assurer will ensure that the centre comply with following criteria:

  1. How the centre is maintaining the internal quality assurance process of the assessment and delivery of training for the qualification.
  2. There is an appropriate IQA strategy and sampling plan which is reviewed regularly and corrective measures implemented.
  3. There are appropriate mechanisms in place to ensure proper interaction, uniformity, and standardisation across all qualification, including any sub-centres.
  4. Assessor tasks and responsibilities are clearly delegated and suit the requirements of both learners and assessors.
  5. Assessors have been provided with accurate advice and support to enable them to identify and meet their training and development needs.
  6. Assessors have been assisted with arrangements for learners with special assessment requirements (where applicable).
  7. Assessors have been assisted in resolving disputes and appeals (where applicable).
  8. Any conflicts of interest of the internal quality assurers are identified, documented and managed.
  9. Assessors are provided with clear and constructive feedback on the use of different types of assessment methods, judgement of evidence and assessment decisions
  10. Assessment is internally quality assured, and each unit of internally quality assured evidence is named, signed and dated by the Internal Quality Assurer
  11. Sample dates are consistent with dates in the IQA sampling plans
  12. Up to date records of internal quality assurance and feedback to Assessors have been maintained.
  13. Adequate time has been allocated to carry out internal quality assurance duties.